Remote synch Problem

[jnpurdy]

After reformatting my systems, I'm doing a clean install on both the main system and the remote.  I received the following error message after the synch reached "done".

Not sure what is meant and how to proceed.  Help?

[jonmklub]

What exactly did you do when you did a clean install of hte system and the remote? Can you open either database?  CAn you open the ACT demo database on both machines?

[jnpurdy]

what I did on both the base and remote systems was to install a new image on the system because of other Windows problems.

I then installed ACT on both systems.

I restored the base system from the prior backup.

I then created the remote db and loaded it into the remote system.

I can open and use both ACT systems.

The sync process shows done after the check stage, then the error message appears.

[jnpurdy]

Turns out that it was a simple repair - "Check & Repair" ran on both system.  There were more options, but this solved the issue.

Answer ID 25099   |    Published 06/09/2009 04:31 PM   |    Updated 02/14/2014 03:11 PM

This was the Error: "Synchronization has failed. Server Error Description: Setuser failed because of one of the following reasons: the database principal 'dbo' does not exist..."

Solved this problem: