07-30-2014 02:35 PM
After reformatting my systems, I'm doing a clean install on both the main system and the remote. I received the following error message after the synch reached "done".
Not sure what is meant and how to proceed. Help?
07-30-2014 06:58 PM
What exactly did you do when you did a clean install of hte system and the remote? Can you open either database? CAn you open the ACT demo database on both machines?
Jon Klubnik| ActTrainer.com
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ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider
07-31-2014 05:03 AM
what I did on both the base and remote systems was to install a new image on the system because of other Windows problems.
I then installed ACT on both systems.
I restored the base system from the prior backup.
I then created the remote db and loaded it into the remote system.
I can open and use both ACT systems.
The sync process shows done after the check stage, then the error message appears.
07-31-2014 06:02 PM
Turns out that it was a simple repair - "Check & Repair" ran on both system. There were more options, but this solved the issue.
Answer ID 25099 | Published 06/09/2009 04:31 PM | Updated 02/14/2014 03:11 PM
This was the Error: "Synchronization has failed. Server Error Description: Setuser failed because of one of the following reasons: the database principal 'dbo' does not exist..."
Solved this problem: