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12-15-2010 05:59 AM
Welcome to the ACT! Online Community!
A common reason for this is that you are running ACT! on a Vista/Windows 7 operating system with the UAC function enabled. Try running the ACT! program 'as administrator' to get the option enabled. To do this: close ACT! > right click on ACT! icon > select 'Run As Administrator'.
*This assumes your ACT! username has Administrator authority within the database.
12-15-2010 12:41 PM
wow Greg it was a simple thing and it worked.. thanks a ton now i need one more favour
need to get the web-access working.. the option Wed Administration is showing up in the 'TOOLS' menu but i dont really know how to get it working with the IIS..
and yes the system is hosted on a win7 machine..
12-15-2010 01:16 PM
Glad to hear that part is working now!
Here is an article that contains the Web Administration Guide: KB Article 26795. Section 3 pertains to the Web Admin Tool.