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Remember Password

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New Member
Posts: 2
Country: United States
Accepted Solution

Remember Password

I have ACT 2006.  On some of the users PC's the log on screen shows a different user's user name and password even thought they originally entered their information and checked save password.  Any ideas on how to fix this?

Accepted Solutions
Solution
Accepted by topic author mkirschner
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Remember Password

Have you tried entering the correct details with Password save being off?

 

You can wipe this info by deleting the keys with regedit in HKEY_CURRENT_USER\Software\ACT

Don't delete ACT itself or the subfolders, just the keys on the right hand side

 

See this ACT! Knowledge Base article - http://tinyurl.com/5azjmp

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All Replies
Solution
Accepted by topic author mkirschner
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Remember Password

Have you tried entering the correct details with Password save being off?

 

You can wipe this info by deleting the keys with regedit in HKEY_CURRENT_USER\Software\ACT

Don't delete ACT itself or the subfolders, just the keys on the right hand side

 

See this ACT! Knowledge Base article - http://tinyurl.com/5azjmp

New Member
Posts: 2
Country: United States

Re: Remember Password

Mike you are the man.  It worked great.  I appreciate your help.