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Relationships tab,to edit relationship,to define relationship the pull down list is blank till you click on it?

New Member
Posts: 4
Country: United States

Relationships tab,to edit relationship,to define relationship the pull down list is blank till you click on it?

Contacts, if I follow these steps the define contacts pull down tab is not working:

 

when I go to the relationship tab  then click on

Relate contact then click on

Define contact then click on the pull down box,

the boxes are there to check but the description is not there,  but if you check the box it will appear, and after you are finished and go back to the relationship tab, nothing shows up under the heading relationship.  why is the font not showing up unless you click on it?

thank  you

 

 

 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Relationships tab,to edit relationship,to define relationship the pull down list is blank till you click on it?

This could be caused by a damaged ACT! preferences file. Please see the instructions in KB Article 14770 to rebuild the preferences file. Make sure ACT! and all MS Office applications are closed when you do this.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.