07-13-2018 04:21 PM
I originally bought and installed Act 19.2 Pro on my Windows 10 laptop. I am replacing that computer with another Windows 10 machine.
I went back to my original installation link and downloaded the 19.2 installation file. I am trying to update it to the 20.1 version 7 I have on the old computer. The 20.1 version 7 file will not update this installation.
What am I missing?
07-13-2018 10:21 PM
I think that the V19 PRO license is different from the V20 PRO License (The upgrade is not done for free, it has a cost) , but it would be good to get in touch and ask the question directly
Sales and Support phone: 866-873-2006
Sales Email: firstname.lastname@example.org
With your account number, they can guide you more easily...