12-05-2008 03:13 PM
You did not say if you were reinstalling to a machine that already has ACT? Which version? but the process should be straightforward although if you want to use the integration with Office make sure that it is installed and setup and working first.
12-05-2008 04:20 PM
I am using ACT! 2009 (11.0) Version 18.104.22.1687 which will be gone (except on my portable) when I reformat. I have my last download of the software on an external drive and have copied my serial number. My concern is that some upgrades require the original installed software which I no longer have, just the latest download zip update.
Thought I would ask for advice before I jump off the cliff.
12-06-2008 03:43 PM
If you have the installable file, your database and serial no then you should be OK to reinstall. It does not rely on having a previous version installed