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Reinstall of ACT yields error when trying to open database

New Member
Posts: 14
Country: USA

Reinstall of ACT yields error when trying to open database

I get this error message when trying (after reinstall) to open my database "The computer could not be reached because the IP address "" could not be resolved.  Verifying the computer is available on the network, that is has the correct IP address, and that Microsoft SQL Server is properly installed may resolve this issue."

 

Does anyone know what this means?

 

My host system has a fixed IP address.  Other systems on the network can see my system.  SQL Server is running (who knows if it is "properly" installed).

Nickel Super Contributor
Posts: 370
Country: United_Kingdom

Re: Reinstall of ACT yields error when trying to open database

You may need to re-cretae the PAD file or change the information within the file, the following link should help.

http://kb.act.com/app/answers/detail/a_id/28952

 

Also make sure that Microsoft SQL Server Browser has also started. 

Highlighted
Bronze Elite Contributor
Posts: 1,635
Country: United_Kingdom

Re: Reinstall of ACT yields error when trying to open database

Is this on a server or network connected PC?

 

If on a PC does try opening on the server?

 

If problem is on the server, rename .pad file .old

 

Now try opening ACT via the .adf file. (It will create a new .pad file.)

 

If problem only on PC and working on the server you may have a port blocking access

 

Can you open the ACTDEMO database? If yes then SQL is working correctly.