04-05-2014 05:27 AM
Just acquired a new laptop. Laptop was a remote of a desktop. (At least I thought it was.) Tried to restore from previous laptop...now sync is messed up. So tried to create a new remote database....desktop gives an error. So created a remote database with laptop and get an error in conflict on desktop. This is very frustrating. I do not understand why I could not just restore or copy over the files in the same directories and ACT would just carry on. Of course there is no longer support for this version so I am probably screwed. Thought about just uninstalling from both machines....and doing clean reinstalls. But I was on hold for an hour with a license registering issue on the reinstall....so I don't want to go through that.
Any ideas on how to resolve this?
04-08-2014 10:33 AM
If you still have the original files from the old laptop, see the following knowledgebase article on how to retain synchronization when files are moved from one machine to another: