02-03-2010 08:42 AM
I am having some problems which have yet to be resolved, so I thought that perhaps the best solution at this time would be to reinstall ACT! 2010.
Other than backing up my database, are there any other precautions that I should know about?
02-04-2010 10:45 AM
Assuming your database is located in the default location (and not saved into Program Files\Act\Act for Windows) folder, there aren't any real 'gotchas' to the uninstall/reinstall scenario. The only thing to look for is: if you have applied Hotfixes to the program, they will not be reapplied with the reinstall - you will have to
You didn't mention what types of issues you were having, so here are some things to keep in mind about the uninstall of the Act! program:
- if you have applied Hotfixes to the program after the initial install, they will not be reapplied with the reinstall. You will have to reapply them manually.
- it will leave your Preference files intact
- it will leave MS SQL Server 2005 intact (along with the Act7 instance)
- it will leave your registration information intact
Depending on the issue(s) you are experiencing, an uninstall/reinstall may or may not have any effect.
02-09-2010 09:10 AM
Thanks for the reply.
I finally got around to reinstalling today.
In fact it did not solve the primary issue.
Within 3 weeks of installing the product, I have totally lost the notes section on the contact page.
I can go to the redesign the layout for the contact part under tools and nothing changes, except getting some new error messages.
Frustrated totally at this point.