06-18-2008 08:15 AM - edited 06-18-2008 08:15 AM
06-19-2008 10:53 AM
How many total licenses do you actually have? And, are they contained within one single serial number or each have a separate serial number?
It sounds like they are separate and therefor need to be added to the server for you to have the correct license count. Remember, you need 1 license for each unique name in the database.
Take a look at this kb: Understanding ACT! Serial Numbers When Sharing Your Database
06-24-2008 08:08 AM
06-24-2008 09:06 AM
When you install each individual copy of ACT and register with the unique serial number, you will then need to log into the main database with an established user. Ie: the Admin. What this will do is cause ACT to recognize the new serial number and increase your license count in the main database.
I'm not sure what's going on with the link I posted, so I'm attaching it to this post.
06-24-2008 10:01 AM