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Referred By Field not working

Copper Contributor
Posts: 36
Country: United States

Referred By Field not working

I'm running Sage ACT! Pro 2011 Version, Hotfix 1


I'm starting to track which advertising source generates each sales lead. Normally the Referred By field should be a dropdown menu. In my case it's just a gray box that cannot be edited in any way. You can't even type data into it. 


I have gone to the define fields section to try and "redefine it," but everything seems in order. What could be wrong here? I really need that field.