Reduce font size of 'Regarding' field [ Edited ]

[heesookim]

Premium Version 19.2.146.0, Update 4

Windows 10 Pro

In the 'History' tab, the 'Regarding' field shows up as a much bigger font than the 'Details', and it also shows up like that when I print out a report. Is there any way to reduce the font size of the 'Regarding' field to match the 'Details'?

[JonTaylor · Accepted solution]

Hi, this was actually a defect with some versions of v19 - where the regarding field displayed larger than the other text.

I can confirm that it was fixed in v20 however!

[FILLSTAFF]

Have you checked your ACT! / Tools / Preferences? Colors/Fonts Tab?  There are approx 3 History items in that list for managing font sizes.

If that does not work, maybe try closing act

Run ACTDIAG

select desired database

Run the db rebuild db options

close actdiag

open act!

========== 

Regarding your Reports, you should be able to edit your report template to modify your HEADER & FIELD Font sizes as needed.

[JonTaylor · Accepted solution]

Hi, this was actually a defect with some versions of v19 - where the regarding field displayed larger than the other text.

I can confirm that it was fixed in v20 however!

[lbspecialtywealth]

We also are having this issue. 

Based on the repies I am assuming there is no solution without purchasing an update?

We just upgraded the version we had.

We are also having issues with our addins not working on outlook.

If we shutdown Outlook and then start it back up we can connect the content to one contact (sometimes), but cannot do it more than once.

Any suggestions?

[JonTaylor]

Which version of the software are you using?

[lbspecialtywealth]

19.2

[JonTaylor]

Unfortunately, you're right that there is no fix for the Regarding Field size issue on v19, and would require an update.

With regards to your addins not working, I'd recommend checking out the below KB for some steps that may help:
http://kb.act.com/app/answers/detail/a_id/19948