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Redownload. I have my Product Code (and box) but the disk is lost.

New Member
Posts: 3
Country: United_Kingdom

Re: Redownload. I have my Product Code (and box) but the disk is lost.

Hi, I downloaded the installation file from the link supplied but when I've finally got around to trying to use it (user changing their mind and then changing it back again!) it fails to run and gives me the below error message: ACT_by_Sage_Premium_EX_111.exe is not a valid Win32 application

A quick google indicates thaht this may simply be a case that the file is not compatible with my users operating system (I've just checked and he does have a 32 bit processor and a 32 bit operating system).

Is there a lnk to a 32-bit compatible installation download (I already have the serial but lost the disk)? Any help appreciated!

Dave
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Redownload. I have my Product Code (and box) but the disk is lost.

It sounds as if the download file may have been damaged. Download the file directly to the desktop of the computer it will be installed on and try to install.
Greg Martin
Sage
New Member
Posts: 3
Country: United_Kingdom

Re: Redownload. I have my Product Code (and box) but the disk is lost.

Thanks Greg, I tried that and it worked!
Dave
New Member
Posts: 1
Country: USA

Re: Redownload. I have my Product Code (and box) but the disk is lost.

Hi Dave,

 

Can I download this again please. Using act 2009.

 

Thanks,

 

Brian

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Redownload. I have my Product Code (and box) but the disk is lost.

Hello Brian,

Welcome to the Sage ACT! Online Community!

 

Please see your Private Notes.

Greg Martin
Sage
New Member
Posts: 1
Country: USA

Re: Redownload. I have my Product Code (and box) but the disk is lost.

We have also lost our installation cd for ACT 2009 Premium but have the license no, product code, etc.  Can you please help us?

 

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Redownload. I have my Product Code (and box) but the disk is lost.

Hello Mpmpdx,

Welcome to the Sage ACT! Online Community!

 

Please see your Private Notes.

Greg Martin
Sage
New Member
Posts: 1
Country: USA

Re: Redownload. I have my Product Code (and box) but the disk is lost.

I have  the same problem.  I never have used this site before so I don't know who manages it...but thanks.

 

I have my ACT! 2008 case, but the disc is gone.  I have serial number...its on the case.  Is there a way to download the ACT! software.  I went to the download center on the support site, but it only had the updates, not the software itself?  Can somebody point me in the right direction?  Also, is ACT 2008 compatible with Windows 7?? I am trying to put it on my new computer.  Although I have a PC running Windows XP...so I can put it on that computer if I have to.

 

thanks

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Redownload. I have my Product Code (and box) but the disk is lost.

Hello Shawnjohnson,

Welcome to the Sage ACT! Online Community!

 

Please see your Private Notes.

 

ACT! 2008 is not certified as compatible with Windows 7, I recommend installing it on the XP machine. 

Greg Martin
Sage
New Member
Posts: 3
Country: USA

Re: Redownload. I have my Product Code (and box) but the disk is lost.

I have the same issue. My CD is missing and I am changing laptops. I would like to redownload ACT 2009.

I have serial number, etc.

Mark