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Recording sent messages

Copper Contributor
Posts: 36
Country: United States

Recording sent messages

I run ACT! version 10 with Outlook 2007. Outlook and ACT! used to be synced in such a way that the text of my e-mails would be recorded in the history of each contact automatically. Now for some reason it doesn't record e-mail histories automatically.

 

Suggestions? 

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Recording sent messages

Hello steed1,

Please see the information in KB 19948 for a suggested solution.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.