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Record manager field

New Member
Posts: 1
Country: USA

Record manager field

One of our contact names is now coming up as the name in the record manager field.  Any ideas on how this happened and how to fix this?  Thanks!

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Record manager field

Some entered the Contact details over the top of their My Record.

Create a new contact and copy the data for the contact, then re-enter the correct data for the My Record
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Record manager field

Hello jfroio,
Welcome to the Sage ACT! Community. For instructions based on the solution offered by Mike, please see the following Knowledgebase article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1353...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.