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Record connected to more than one company

Tuned Listener
Posts: 26
Country: USA

Record connected to more than one company

This keeps bugging me, companies are linked in my database.  From time to time I discover an individual record, than when I attempt to reassign it to a new company, stays linke to the old company.  In other words, the record is how hotlinked to two separate companies.  My only solution at this point is completely remove the record and start over from scratch rentering all the record's info - very tedious.  Any suggestions please?  Thx

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Record connected to more than one company

You can try running Check and Repair under the Tools > Database Maintenance option.

 

Can you provide additional detail to the situation:

- When linked, the Contact's Company field has a single Company name which is underlined and blue - how does it appear when linked to 2 companies?

- How does it behave when you click on the Company field?  Does it take you to the Company shown in the field, or a different Company?

- When you attempt to link to a different Company, does it prompt to remove the link from the current Company first?

Greg Martin
Sage