12-19-2011 07:24 AM
A couple of questions:
12-21-2011 07:49 AM
The options that controls this behavior are contained within the ACT! email setup settings.
Found at: Tools > Preferences > E-mail & Outlook Sync tab > E-mail System Setup > screens 5 and 6.
12-21-2011 09:38 AM
I want the message text & any attachments recorded, but I don't want is to have the entire message text displayed in the column Regarding & Details. This only happens when you do a manual attach of an email; it does not occur when it records an email you've sent to an ACT contact. (email sent it displays "Subject: ACT Issues". email attached it displays: "Subject ACT Issues. Yes, I've tried the following #1...#2...#3....Let's talk tomorrow..." etc., etc.)
12-27-2011 09:22 AM
Thank you! I didn't realize (obviously) that the Preferences affected the info displayed. (Oh, its the little things that make people happy!) Thanks again!