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Reconnecting Outlook 2003 with ACT Premium 10.0.3.182, HotFix 1

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Astute Commentator
Posts: 21
Country: USA
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Reconnecting Outlook 2003 with ACT Premium 10.0.3.182, HotFix 1

Somehow I lost the link between these two programs. When I go to add ACT! Address Book into Outlook, ACT is listed twice in the other address book types. But when I go to install it, Outlook only recognizes dbf files, but I can only get to the pad file...what's the workaround? TIA
David Hamacher
Get Better Sales
davidham369@gmail.com
508.435.9999

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Accepted by topic author davidham
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Reconnecting Outlook 2003 with ACT Premium 10.0.3.182, HotFix 1

You said it is looking for DBF files, do you have Act! V6 installed on this machine?  You may be seeing a conflict in add-in's.  It may require removing Act! V6.  If uninstalling V6 doesn't resolve it, the next step would be uninstalling and reinstalling Act! 2008 V10 so it can reapply it's add-ins to Outlook.
Greg Martin
Sage

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Solution
Accepted by topic author davidham
‎09-25-2015 03:20 AM
Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Reconnecting Outlook 2003 with ACT Premium 10.0.3.182, HotFix 1

You said it is looking for DBF files, do you have Act! V6 installed on this machine?  You may be seeing a conflict in add-in's.  It may require removing Act! V6.  If uninstalling V6 doesn't resolve it, the next step would be uninstalling and reinstalling Act! 2008 V10 so it can reapply it's add-ins to Outlook.
Greg Martin
Sage