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Re: Custom Data Entry Forms created in Durkin Impact Suite not carried over when Database backed up and moved

New Member
Posts: 21
Country: United_Kingdom

Re: Custom Data Entry Forms created in Durkin Impact Suite not carried over when Database backed up and moved

Hi All,

 

We are currently using Sage Act 2012 Pro and have Durkin Impact Suit Ver 5.0.2.3 installed.

 

We had created a number of customised data entry forms  and tables using the Impact Suite.

 

We wanted to move our Publisher Database to a new machine so backed it up and restored it without a problem.

 

However when we now open the database although the Custom Tables are viewable the Customised Data entry Form no longer display and this is therefore causing us a huge problem.

 

Has anyone else experienced this problem and could suggest a resolution?

 

I´ve posted on the Durkin Community and emailed their support already.

 

Thanks

Jaime

Bronze Super Contributor
Posts: 1,231
Country: USA

Re: Custom Data Entry Forms created in Durkin Impact Suite not carried over when Database backed up and moved

All the Durkin Impact support files, including data entry forms, are stored in the database supplemental folder.

 

\\SERVERNAME\MYDATABASE\MYDATABASE - database files\Durkin\

 

This folder gets zipped into a file named 'Durkin.UI.Impact.v5.zip' inside the backup folder to 'piggy back' on Act!'s backup and restore. 

\\SERVERNAME\MYDATABASE\MYDATABASE - Databased Files\Durkin\

 

When the database is restores Impact will find the Durkin.UI.Impact.v5.zip then extract it back into the supplemental folder. 

 

It sounds like this did not happen on your restore.

 

Two options:

Manually extract the zip file from the backup folder on the destination PC

OR

Copy the entire 'Durkin' folder from the source PC to the destination PC.

 

If you need any more help contact us directly.

Hope this helps.

-- Jim Durkin