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Quick Attach is not working at all

Jon
New Member
Posts: 1
Country: USA

Quick Attach is not working at all

I have been using ACT for a year with no problem at all. I have it set up so that all outbound email records in the ACT history for that particular contact.

 

About 2 weeks ago, I noticed that when I send emails, they are no longer being recorded in my contact history.

 

This function has been working with no problem for a year and all of a sudden, it seems the Quick Attach function is not working at all.

 

I have tried to remove and restore my ACT address book, I have clicked the Quick Attach button in Outlook (that doesn't work either), and I have even unistalled and reinstalled ACT on my computer.

 

Nothing works. Any suggestions?