07-20-2010 01:05 PM
I have been using ACT for a year with no problem at all. I have it set up so that all outbound email records in the ACT history for that particular contact.
About 2 weeks ago, I noticed that when I send emails, they are no longer being recorded in my contact history.
This function has been working with no problem for a year and all of a sudden, it seems the Quick Attach function is not working at all.
I have tried to remove and restore my ACT address book, I have clicked the Quick Attach button in Outlook (that doesn't work either), and I have even unistalled and reinstalled ACT on my computer.
Nothing works. Any suggestions?