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Quick Attach - Match e-mail messages to ACT! contacts and attach them (from Outlook)

New Member
Posts: 6
Country: United States

Quick Attach - Match e-mail messages to ACT! contacts and attach them (from Outlook)

I notice when Outlook e-mail messages are attached to ACT! contact history records they appear in text format. Is there a way for these messages to be attached in the format in which they were sent i.e. HTML?
Moderator
Posts: 4,395
Country: USA

Re: Quick Attach - Match e-mail messages to ACT! contacts and attach them (from Outlook)

Unfortunately, attaching subject+message will not include HTML.  As a workaround, you can attach the email as an attachment.  This will retain the HTML formatting.