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Question about Synchronizing...

New Member
Posts: 1
Country: United States

Question about Synchronizing...

Hey everyone - I did a search but I didn't find my specific question so I figured I would post it up!

 

I'm currently using:  ACT! by Sage 2008 (10.0) Version 10.0.2.191

 

We have 3 users total.

 

On each of our workstations we are receiving a pop up that states something like:  "You must synchronize your computer with the main database otherwise yours will expire."

 

Thing is - we don't have to synchronize because each time we make a change we all see it right away - reflects instantly.

 

How do I get this to stop popping up??

 

I checked out the sync schedule and it says "none" as in never ask to sync - any hints?

 

Thank you very much

Moderator
Posts: 4,395
Country: USA

Re: Question about Synchronizing...

The user must be using a remote database.  A quick way to find out is to go to Tools > Synchronize.  If Synchronize Now is enabled, then the user is using a remote database.