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Question about Alerts

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New Member
Posts: 7
Country: United States
Accepted Solution

Question about Alerts

Hi all,

 

I'm back with another question.  When I schedule a follow up call, I make them timeless.  I want those calls to appear in the "Alarms" screen on day they are scheduled.  That's not happening!  The calls I had scheduled in the old version (which transferred when I imported the databse) are still coming up on the that popup screen, but the new ones are not.  I've check all my preferences, but I'm obviously missing something.  Can you tell me what all needs to be checked to make this happen?

 

Thanks!

 

Lynn O.

Minneapolis, MN


Accepted Solutions
Solution
Accepted by topic author garbagecop
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: Question about Alerts

The follow up activities should show on the date they were scheduled for.  I'm assuming these activities are set to no alarm.  Open one of the follow up activities to check.

 

 

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Solution
Accepted by topic author garbagecop
‎09-25-2015 03:20 AM
Moderator
Posts: 4,395
Country: USA

Re: Question about Alerts

The follow up activities should show on the date they were scheduled for.  I'm assuming these activities are set to no alarm.  Open one of the follow up activities to check.