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Protexis Licensing

Bronze Elite Contributor
Posts: 1,777
Country: United_Kingdom

Re: Protexis Licensing

Try this KB:

 

http://kb.act.com/app/answers/detail/a_id/23027

 

HTH


David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
New Member
Posts: 2
Country: USA

Re: Protexis Licensing

I have taken all of these steps, and when I try to reinstall the licensing software it starts for a while and then stops. Protexis never shows up in services in the control panel and the software won't open when it doesn't see protexis.
Administrator
Posts: 4,037
Country: United_Kingdom

Re: Protexis Licensing

Hi kcmagicman,

Just to clarify, does the Protexis installer stop during the installation?
At what point does it stop?
Are any error messages shown?
What version of Windows are you using?
Copper Contributor
Posts: 99
Country: USA

Re: Protexis Licensing

How does one post via the private area?

Copper Contributor
Posts: 99
Country: USA

Re: Protexis Licensing

Mike there is no Private Message area at the top right of this page - at least not any more.  Can you send me the utility directly?  I'll provide e-mail address if you need it.

 

 

Craig

Administrator
Posts: 4,037
Country: United_Kingdom

Re: Protexis Licensing

Hi Craig,

Please let us know what your issue is so we can point you in the right direction.

If you're looking for protexis reinstall instructions, you can find them in the following Knowledgebase article: http://kb.act.com/app/answers/detail/a_id/23027
Copper Contributor
Posts: 99
Country: USA

Re: Protexis Licensing

I have actually solved the problem using kb23998.

 

Thanks for your response, though.

 

 

Now if I can just figure out how to prevent ACT from crashing every time I try to send an e-mail using the MS Outlook connection!

New Member
Posts: 18
Country: United States

Re: Protexis Licensing

Please send me your utility to fix Protexis Licensing to bruce@bbinder.com.

Administrator
Posts: 1,372
Country: United_Kingdom

Re: Protexis Licensing

Hi Bruce,

Just in case Mike doesn't see this (the last time Mike posted in this thread was in 2010) - if you're having issues with the Protexis service feel free to post your symptoms and we'll try to recommend a fix - or you can take a look at this KB:

http://kb.act.com/app/answers/detail/a_id/23027

HTH