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Protexis Licensing V2

New Member
Posts: 3
Country: United_Kingdom

Protexis Licensing V2

Hello all,


We have Act! 2010 Premium for Web running, and having near daily issues with users being locked out of the system as login panel becomes greyed out.

 

The issue seems to stem from the Protexis Licensing service failing - no apparent error messages but multiple instances of the process look to be spawned, on top of extreme amounts of handles being created (85k+ after reboot) and steadily rising until point of failure.

 

Does anyone have any suggestions as how to progress on this issue?


Thank you,

A

Silver Super Contributor
Posts: 2,328
Country: USA

Re: Protexis Licensing V2

I don't know if it will do you any good but you could try installing a later version of the Protexis Licensing software.  Here is a link to the KB that will walk you through it.

 

http://kb.swiftpage.com/app/answers/detail/a_id/23027

 

Let us know if it helps if you try it!

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
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Stan Smith
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(205) 222-1661
www.adsprogramming.com
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