02-06-2009 11:19 PM
02-08-2009 09:23 AM - edited 02-08-2009 09:25 AM
Always remember to backup your ACT! databases DAILY and Before performing major changes/task.
Have you rebooted your pc since the update?
Did the update execute successfully?
Have you tried to re-apply the update?
Have you checked the ACT! Support Knowledgebase?
Possibly a damaged shortcut?
Without more info, I am just guessing here but you may want to try;
There are some Reindexing and Rebuilding options that may resolve the problem?
02-09-2009 05:51 AM
What update (if known) are you referring too, and what was the manor in which you obtained it?
1) If you can, reboot the machine, then open a command prompt on the machine
2) Change directories to the location of the ACT! product installation
3) Look for a file call MachineConfigUpdater.exe (or close)
5) Launch ACT!.
The second reboot isn't really necessary, but it will insure that the machine is starting from a clean state after running the command I have pointed out.
Please post your results