08-19-2008 02:33 PM
Why is it that if you add professional abbreviations in the Contact field, e.g. Jim Jones, MBA, PE, when you go to do a last name look up and just type "Jones" ACT says it can't find it. It is forcing you to remember all the prof. abbreviations someone as which is NOT realistic; when I type "Jones" in Last Name look up it should find me all the "Jones" in ACT whether they have initials after their last name or not.
This has been a problem since 5.0, any plans to do anything about it?
08-19-2008 03:05 PM