Community
Showing results for 
Search instead for 
Do you mean 
Reply

Productivity Reports?

New Member
Posts: 4
Country: USA

Productivity Reports?

I want to run a simple activity report and can't figure it out.  How would I run a report on an employee to see how many calls they've completed over a specific time period?  TIA!

Platinum Elite Contributor
Posts: 6,651
Country: USA

Re: Productivity Reports?

That would be a history report and the History Summary Classic report is typically used for that.

 

There is a third party book with comprehensive training information on the ACT! reports, here is the link.

https://www.packtpub.com/sage-act-2011-dashboard-and-report-cookbook/book

 

Full disclusure I wrote the reports chapters of the book.  The report chapters work for all version of the ACT! program since ACT! 2007.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129