01-20-2014 10:07 AM
We recently moved the ACT program and databases from my PC laptop which I ma getting rid of to my MAC laptop running Paralleles 8 with a Windows 7 virtual machine. When I try to run an update it tells me that I do not have windows administrator access even though the WIndows side of the laptoip says I do. Inthe process of moving the pad file to the laptop we had to create a new database file.
01-23-2014 08:19 AM
More than likely, the reason behind this is due to Windows User Account Control settings.Depending on the method in which you are using to try to run these updates, you may be able to run the updates as an administrator by right-clicking the file you downloaded and selecting "Run as Administrator". If you're trying to use the ACT! Update feature within the program, close out of Act! and run Act! as an administrator the same way as described above before trying to use ACT! Update.
If neither of those options work, you can disable UAC by following the Knowledgebase article below: