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Problems when generating quotes

Copper Contributor
Posts: 9
Country: United Kingdom

Problems when generating quotes

Hi,

 

Whenever I attempt to generate a quote from an opportunity I get the following error message;

 

"External component has thrown an exception"

 

The main merge fields work - name, address, etc within MS Word, however the integrated Excel Spreadsheet does not populate.

 

Any help please?

 

Thanks! 

Moderator
Posts: 4,395
Country: USA

Re: Problems when generating quotes

Try running a detect and repair on Excel (Help > Detect and Repair).