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Problems updating between Outlook 2007 and ACT 10.0.1.199

New Member
Posts: 2
Country: USA

Problems updating between Outlook 2007 and ACT 10.0.1.199

Two problems occur when updating between ACT and Outlook 2007, on VISTA. 
 
1. Updating between ACT and Outlook 2007 works well one-way, Outlook to ACT.  It usually does not work bi-directionally.  It almost always fails one-way from ACT to Outlook.  Therefore, the bug that forces a VBA applicaiton error appears to be on the ACT side.
 
2. When bi-directional updating between ACT and Outlook does work, anything task, call or meeting which has been previsouly updated, strips out any contacts on the ACT side.
 
Any thoughts?
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problems updating between Outlook 2007 and ACT 10.0.1.199

1. What is the error you get?
 
2. According to this ACT! Knowledge Base article is was a known issue with ACT 2005, but I didn't think it still happened in ACT! 2008 - http://tinyurl.com/227zhy