Community
Showing results for 
Search instead for 
Do you mean 
Reply

Problems opening an ACT 2009 letter that has been saved to the contact detail area

New Member
Posts: 9
Country: USA

Problems opening an ACT 2009 letter that has been saved to the contact detail area

Hello,

 

I am writting a letter and attaching it to history but when I go to open that letter it says unexpected format and opens as a blank page. Any ideas?

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Problems opening an ACT 2009 letter that has been saved to the contact detail area

Does this happen with all documents attached to the History tab, or just this individual document?

Is the original copy of the document available (outside of Act!), if yes - will it open?

What type of document is it? 

 

 

Greg Martin
Sage