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Problems installing Sage Mobile on Windows 7

New Member
Posts: 1
Country: Canada

Problems installing Sage Mobile on Windows 7

I've tried to install Sage Mobile on my Windows 7 machine four times since sigining up for the free trial on Thursday. Each time I get a "requested registry access not allowed" error, which boots me from install.

 

I looked through the Knowledgebase and found only one instance of this error in a SQL install from 2008. I even tried the solution suggested for the SQL install with no positive results. 

 

My mobile device is a Blackberry (RIM) Torch 9800. I can't download the mobile client software from my Mobile portal; however, I assume this is because I need to install the Mobile software on my PC first.

 

Help is much appreciated.

Silver Contributor
Posts: 1,813
Country: USA

Re: Problems installing Sage Mobile on Windows 7

As a general rule when installing, turn off UAC (control panel, users) and if possible right click on hte installer and choose run as administrator.

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Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problems installing Sage Mobile on Windows 7