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Problems accessing old database after generating new database

New Member
Posts: 1
Country: USA

Problems accessing old database after generating new database

Have been using Act for about two weeks.  Generated new database today but can't access old database any longer.  I may have used same user name and password.  Could this be the problem?

Silver Contributor
Posts: 1,813
Country: USA

Re: Problems accessing old database after generating new database

Same username and password isn't a problem, same database name might be aproblem.

 

What happens when you try?

 

If you open Start, Run, ACTdiag, This will start the ACT diagnostic utility.  From there choose the database tab.  Here will be a list of the databases and their location.  If you have two databases, they will both be listed here.

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