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Problems Converting Contacts Database from ACT6 to ACT 2010

New Member
Posts: 1
Country: United States

Problems Converting Contacts Database from ACT6 to ACT 2010

I have recently purchased an upgrade from ACT 6 to ACT 2010. I have converted my Database. Everything went fine but The "Contact" entry does not recognize the format I chose:

The format of the "Contact " entry in the ACT 6 database is "Doe,Mr. John".  When ACT 2010 converts it it appears the same but when I try to write a letter or other template document the entry comes out as "John Doe,Mr." When I use the dialog box to edit the entry it refuses to give me the correct choices.

What can I do.

 

Bronze Super Contributor
Posts: 1,170
Country: USA

Re: Problems Converting Contacts Database from ACT6 to ACT 2010

You may want to check the Salutation preferences and the Name preferences in Preferences.