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Problem with v21 Pro Search

New Member
Posts: 5
Country: USA

Problem with v21 Pro Search

I just upgraded to v21 Pro. When I do a text search in my notes, all dates, it displays 51 results. When I convert those results to a lookup, there are 252 contacts that match. This is correct. Which means that there should display at least 252 results, not 51. Plus there are many contacts that have more than one note with that text string. Why are results only 51 and not closer to 300? Thanks.

Employee
Posts: 366
Country: USA

Re: Problem with v21 Pro Search

Hi,

After you searched the Note for a single contact, what was the step convert that into a lookup?

Thanks
Carl

 

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New Member
Posts: 5
Country: USA

Re: Problem with v21 Pro Search

[ Edited ]

I just clicked on the Contacts button under "Create Lookup:". Also, I didn't search the note for a single contact. I entered a text string, clicked on the Notes box, which searched for ALL notes for ALL contacts that contained that text string. Thanks.