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Problem with the ''Field List''

New Member
Posts: 2
Country: Canada

Problem with the ''Field List''

Hi,
When I tried to created a new template in word I can not get the fields list. There's no way I can created the proper field to have the template operating correctly.
 
Can you help me please
New Member
Posts: 5
Country: chile

Re: Problem with the ''Field List''

Have you tried from the menu, INSERT, then at the bottom of the drop down box it says, ACT! Mail-Merge Fields? click that and it takes a sec to come up.  This is in ACT! 6.0 by the way
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem with the ''Field List''

Tuned Listener
Posts: 11
Country: India

Re: Problem with the ''Field List''

[ Edited ]

 

Hi All,
 
I am using ACT! 2008 with MS-Office 2003, but while using MS-Word ACT! the field list is not visible even if after clicking on it

ACT -> Show Field List Option.

I got some information from KB, link details are mention below.

 

 

Unable to Access the ACT! Menu Option on the Microsoft® Word or Excel® Tool Bar

I tried, But still the same problem is occurring

If you have any idea pls share with me.

Thanks!
Skumar
 
 
<Content edit:  fixed link formatting>
Message Edited by dlunceford on 02-12-2009 09:03 AM
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem with the ''Field List''

Have you also tried this KB article - http://tinyurl.com/2d3qc3
 
Have you also tried it in one of the default templates?
Tuned Listener
Posts: 11
Country: India

Re: Problem with the ''Field List''

I had checked ACT! word processor now its working fine, and also tried the default templates?

ACT! Field List is not coming
 
 
Th. & Reg,
 
Skumar
 
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem with the ''Field List''

Just to confirm... it works fine in the ACT! Word Processor?
 
Does it work in Word with one of the default templates installed with ACT!?
Tuned Listener
Posts: 11
Country: India

Re: Problem with the ''Field List''

Hi Mike,

ACT! Word processor works fine and also tried the default templates with Ms-Word working fine,

only ACT! Field List not appearing in MS-Word templates

 

Reg,

Skumar

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem with the ''Field List''

So it's just a specific template that you've created? I'd maybe re-create it...
New Member
Posts: 3
Country: United Kingdom

Re: Problem with the ''Field List''

Hi Mike,

 

We have just upgraded to ACT 11, last week (only 4 issues to resolve so far, including quite annoying falling over on Vista with Outlook integration  when you click To: button in Outlook, apparently only when the default ACT address book is used).

 

I've got the same proble with Word 2003.

 

From ACT : Write - > New Letter/E-mail Template. Now, in the created Word document, from ACT! menu I select Show Field List, Nothing happens.

 

Any ideas ?

 

Jurek