Hi,
A family member just emailed me with a problem. I don't have familiarity with these platforms so the email comes across a little vague to me. Hoping an experience user on here might know the problem.
Goes as follows:
We have recently installed Act Pro 17.2 CRM on our pc’s and we are using Outlook 2003, windows 7.
We cannot seem to integrate our emails in and out ie automatically attached emails from the client to his contact page and our emails going out to the client. All pcs are set up correctly but Hannah’s pc sometimes has to be restarted 2 or 3 times which is really annoying, I think she has lost 1.5 days of work whilst everyone is trying to sort out the problem.
Our IT man thinks there could be an incompatibility between Act and Outlook 2003 but hes a bit busy, can you have a search around the internet?
Thanks for any help in advance
