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Problem with e-mailing

New Member
Posts: 6
Country: United_Kingdom

Problem with e-mailing

I keep getting message "550 relay not permitted"

 

Any suggestions

Silver Contributor
Posts: 1,813
Country: USA

Re: Problem with e-mailing

this usually means that your isp doesnt like the address that mail is coming from (i.e. your IP) you may need to check that you have the correct pop and smtp settings.

 

Are you using ACT internet mail or Outlook?  does it work via outlook?

 

If you are using ACT internet mail and your ISP requires a port other that port 25, this could be the problem and you would need to use OUTLOOK or use the procedure documented in this previous post

Test Drive Act! and Quickbooks over Citrix http://GoTryAct.com

Jon Klubnik| ActTrainer.com
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

New Member
Posts: 6
Country: United_Kingdom

Re: Problem with e-mailing

Many thanks-problem solved by changing my SMTP settings
Now having probs importing address book from ACT to Outlook-any suggestions
Cheers
Ronnie