Community
Showing results for 
Search instead for 
Do you mean 
Reply

Problem with Re-installing 2006 edition

New Member
Posts: 5
Country: USA

Problem with Re-installing 2006 edition

[ Edited ]
Had a problem with Outlook locking up.  I reinstalled Outlook, Still had same problem. Noticed in error message to Microsoft something about ACT7ext.dll. I unistalled ACT and Outlook started working fine. I  re-install ACT and when I try to start it , I get a message like "Method not found. and something about license." I tried uninstalling and reinstalling ACT several times. I am never asked for product key.
Message Edited by jhen on 02-01-2009 06:17 PM
Message Edited by jhen on 02-01-2009 06:18 PM
Nickel Contributor
Posts: 241
Country: United States

Re: Problem with Re-installing 2006 edition

The specific syntax of the error message would be helpful.
New Member
Posts: 5
Country: USA

Re: Problem with Re-installing 2006 edition

I fixed my problem. I had unistalled ACT! with "Add and Remove Programs" and a few times with the unistall on the ACT disc. I was finally able to ferrot out  in Knowledge base on ACT website a uninstall program that I downloaded. When I tried it the first time. I was informed while running the program, that I needed to fix .net Frameworrk. I had to download a .net Framework from Microsoft. I then unistalled ACT using the downloaded Unistall program then reinstalled. It now works!