01-16-2008 12:05 PM
I use ACT 2008 (upgraded from 2006) and Microsoft Office 2003
My problem started last week when I received a message while opening ACT about Outlook being able to use the ACT address book. I followed the instructions but it did not work because Outlook would not record the email in the history portion of the ACT contact record. Tech support tried some things and then suggested I uninstall both programs and then reinstalled them. I follwed the instructions provided but the history would not record.
My problem now is that ACT will not open and I get the following message: ACT 10x/2008 has encountered a problem and needs to close
When I reboot the computer I get the following message:
ACT Sage.exc Application Error
Application has generated an exception that could not be handled Process ID=0x7e8(2024), Thread ID=0x7ec(2028)
01-16-2008 02:53 PM
01-17-2008 06:36 AM
01-17-2008 07:35 AM
01-18-2008 08:10 AM
02-28-2009 06:36 AM
I seem to be having this same issue, only I use MS Office 2007. Act will not open with almost the same error message. When I go to Assembly I have many duplicates. When I try to uninstall them, it tells me access denied. What now?
thanks for your help!