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Problem using Word as Word Processor

New Member
Posts: 1
Country: United States

Problem using Word as Word Processor

When a window opens in Word the Add Mail Merge Fields dialog box does open.  There must be something wrong with my settings.  Any ideas?
Copper Contributor
Posts: 25
Country: Australia

Re: Problem using Word as Word Processor

Just an idea but close Word.  Rename or normal.dotx.  Open Word.


If it still happens, it could be related to another global template.


To view the global templates:

In Word 2002 / 2003, Tools -> Templates and Add-Ins.

In Word 2007, click the Office Button, select Word Options.  Select Add-ins then select Templates in the Manage dropdown at the bottom of the dialog.  Click Go.


Alt T, I is the keyboard shortcut for all three versions.


Deselect each global template, click OK and create a new document.


You can either turn on each global template or close Word and re-open it to enable the templates again.


Shots in the dark but they could hit something.