04-27-2014 06:18 PM
Long time user of ACT 6 and keeps telling me to delete other version and try again. I have uninstalled, rebooted and still get the same message. I've run defrag, deleted all files of older version except my DBF file. What more can I do? This is frustrating.
04-28-2014 04:01 AM - edited 04-28-2014 05:07 AM
Hey Hawk Guy,
Will try to help?
If you have a specific error msg, please list it in your post.
http://community.act.com/t5/Act/PLEASE-READ-THIS-BEFORE-YOU-MAKE-A-NEW-POST/td-p/233496
Note: You should be able to have act6 and the newer versions of sql act installed together.?
But do not have both running at same time. Need plenty of RAM.
A few months ago, I had actv16 installed , then installed act6, then opened my older act6 db with actv16?
I think that is how it went. I also recently read in post that someone had to use act2012 to update from their actv6?
This is what I would prob check next to insure things are current.;
If using actv16 pro - check Help / About to iinsure you are on hotfix5
1/30/2014 | Act! v16 Hot Fix 5 | ACT16HF5.exe | 17.2 MB |
Get it at the download center link and install manually
http://act.com/support/downloads/act-pro-v16/
Manually check for Windows Updates and apply as needed.
Insure you have microsoft .net framework 4.5... ( check control panel / programs/features..
How to upgrade to Act! v16 from a previous version
http://kb.swiftpage.com/app/answers/detail/a_id/36099/kw/upgrade%20act6%20to%20act2014
http://kb.swiftpage.com/app/answers/detail/a_id/36194/kw/upgrade%20act6%20to%20v16
http://kb.swiftpage.com/app/answers/detail/a_id/36649/kw/upgrade%20act6%20to%20v16
How to install Act! Pro v16
http://kb.swiftpage.com/app/answers/detail/a_id/36103/kw/upgrade%20act6%20to%20v16
Hope this helps. FSB