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Problem upgrading to ACT 2104 V16

New Member
Posts: 1
Country: USA

Problem upgrading to ACT 2104 V16

Long time user of ACT 6 and keeps telling me to delete other version and try again.  I have uninstalled, rebooted and still get the same message.  I've run defrag, deleted all files of older version except my DBF file.  What more can I do?  This is frustrating.

Nickel Elite Contributor
Posts: 934
Country: USA

Re: Problem upgrading to ACT 2104 V16

[ Edited ]

Hey Hawk Guy,

Will try to help?

If you have a specific error msg, please list it in your post.
http://community.act.com/t5/Act/PLEASE-READ-THIS-BEFORE-YOU-MAKE-A-NEW-POST/td-p/233496

Note: You should be able to have act6 and the newer versions of sql act installed together.?

But do not have both running at same time. Need plenty of RAM.

A few months ago, I had actv16 installed , then installed act6, then opened  my older act6 db with actv16?

I think that is how it went. I also recently read in post that someone had to use act2012 to update from their actv6?

 

This is what I would prob check next to insure things are current.;

If using actv16 pro - check Help / About to iinsure you are on hotfix5

1/30/2014Act! v16 Hot Fix 5ACT16HF5.exe17.2 MB

Get it at the download center link and install manually

http://act.com/support/downloads/act-pro-v16/


Manually check for Windows Updates and apply as needed.
Insure you have microsoft .net framework 4.5... ( check control panel / programs/features..

How to upgrade to Act! v16 from a previous version
http://kb.swiftpage.com/app/answers/detail/a_id/36099/kw/upgrade%20act6%20to%20act2014

http://kb.swiftpage.com/app/answers/detail/a_id/36194/kw/upgrade%20act6%20to%20v16

http://kb.swiftpage.com/app/answers/detail/a_id/36649/kw/upgrade%20act6%20to%20v16

How to install Act! Pro v16
http://kb.swiftpage.com/app/answers/detail/a_id/36103/kw/upgrade%20act6%20to%20v16

Hope this helps. FSB Smiley Happy

Bill Williams - Owner/Consultant/Trainer at Fill Staff "ACT! FOR RECRUITERS"
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