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Problem installing ACT7EXT.dll in my Microsoft Outlook

New Member
Posts: 1
Country: USA

Problem installing ACT7EXT.dll in my Microsoft Outlook

I have Microsoft Outlook 2007. Whenever I open it I get an error message: "could not install c:\windows\system32\ACT7Ext.dll -- remove this file or get file from ACT".  Anyone know where I can download this ACT  .dll file from to put into Outlook? Thanks. Joel
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem installing ACT7EXT.dll in my Microsoft Outlook

Copper Contributor
Posts: 31
Country: New Zealand

Re: Problem installing ACT7EXT.dll in my Microsoft Outlook

I have installed ACT Premium 2008 10.02 and have the same problem, but with the file "ActExt.dll". Each time Outlook is opened a "could not install ... ActExt.dll" message appears. I have installed ACT on 14 other computers in the office and this is the first time I have encountered this problem.

 

Anyone Know how to resolve this?  

 

Thanks,

 

Jonathan 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Problem installing ACT7EXT.dll in my Microsoft Outlook

What operating system?

What exact error message?

Can you try installing in Windows Selective startup mode as per Knowledge Base Answer ID 14499?