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Problem in accessing ACT! 2006 Ver 8.0 Database

New Member
Posts: 21
Country: India

Problem in accessing ACT! 2006 Ver 8.0 Database

I have recentally installed Kaspersky Internet Security 7.0. after installing antivirus software, Act is not letting me access Database located on other machine. i have tried to add ACT.exe in trusted zone but still not letting me access the database. i have also tried to disable firewall but no result.

 

please suggest what to do next?

 

 

Bronze Contributor
Posts: 955
Country: Australia

Re: Problem in accessing ACT! 2006 Ver 8.0 Database

You might try the following

 

Go to Start button

Click and select Run

Type in the following services.msc

Once this is open go down the list until you find the firewall, it could even be Windows firewall plus the Kaspersky

Click on Stop these services

 

See if database now open so then you will know it is a firewall problem and you need to look on the Kaspersky websit eon how to add both ACT and the SQL engince access through these. There are some instructions on this in the act knowledgebase for Windows firewall but might be different for Kaspersky

Paul Buchtmann
pbuchtmann@ozemail.com.au Australia
Australia's First ACT Consultant (1989)

FREE Record History to change default to Call or To-Do for ACT! 2010-2012 versions. Custom versions also available.