05-22-2009 09:15 AM
Hi everyone and thanks in advance for any help.
I am new to ACT! and just upgraded ACT! for financial Professionals 10 to 11, every thing went over fine and with out a problem or so I thought. After playing around with it I noticed that all of my contacts came over but I am missing all the information under the accounts tab and any scanned documents I had attached to their contact is now gone as well. How do I go about getting this information back? I did the back up in multiple locations before I upgraded just incase anything went wrong.
05-22-2009 11:37 AM
Yes it does show version 10.0.2.191x70. I did try to restore the database from the back up I had to see if that would bring back the information in the account tabs but did not work and it updated the database again as soon as I did this, I dont know if that would be the cause of it showing as version 10.0.2.191x70 or not.