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Printing problems when changing printers

Tuned Listener
Posts: 24
Country: USA

Printing problems when changing printers

Does anyone have a solution to the problem where when changing from the default printer when printing a letter causes issues where future print jobs do not go to the correct printer.  ACT has to be closed and reopened to get it working correctly again.

 

This does not happen when printing labels or envelopes using File-Print.  I seems to only happen when you print a letter from a template.

 

I am using ACT 10.0.2.191, Hotfix 1 on Windows XP SP3 with Microsoft Word 2003

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Printing problems when changing printers

Not sure, but try opening the Letter template, changing the printer and saving it... might be a setting in the template