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Printing envelope problem

New Member
Posts: 1
Country: United States

Printing envelope problem

I set up printing envelopes and when I send contact to preview, it shows everything ok, but when I actually print on the envelope, it comes out all black where the fields should be.  Can anyone help? thanks
Platinum Elite Contributor
Posts: 6,860
Country: USA

Re: Printing envelope problem

While you did not specify I assume you are using ACT! 6 and printing with a Lexmark printer. This is a problem with their printer driver that thy choose not to fix. Try searching the knowledge base for black and it should get you a document with a workaround.
Roy Laudenslager
Retired ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer