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Print templates missing

New Member
Posts: 6
Country: USA

Print templates missing

I am working in Act! 2008 ver. 10.0.1.199. When I try to print from the file>print menu I get the following error message: "There is a problem with ACT! installation: print templates directory does not exist. Printing cannot continue." This has occurred since updating to this version. I have tried fixing from the install cd without success. I am trying to print mailing labels to my mailing list for a promotion and am now stuck. Any help is much appreciated.
Nickel Elite Contributor
Posts: 595
Country: USA

Re: Print templates missing

In ACT! try going to Report | Other Reports | in the dialog that comes up change the Files of Type to Label and you should be able to select your label template.
 
Roy Laudenslager
ACT! Certified Consultant
Techbenders
royel@techbenders.com
New Member
Posts: 6
Country: USA

Re: Print templates missing

Roy - Thanks for your response. Since my post I had a complete meltdown of the program and lost my entire database. Fortunately, I had a backup and only lost a few calendar entries. I ended up uninstalling the program and reinstalling from the cd and updating from Sage. This corrected all my ills. Thanks, again. Dan
New Member
Posts: 1
Country: Canada

Re: Print templates missing

This seems to be an old problem. Here we are in 2011 and I am experiencing the same thing.

Is there a way to correct this issue without having to uninstall and reinstall?

I am using Act! 2010.

 

ACT! by Sage 2010 Version 12.0.409.0
English (United States)
Sage Software, Inc.