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Print Task or Activity List not including all open tasks

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New Member
Posts: 25
Country: USA
Accepted Solution

Print Task or Activity List not including all open tasks

Using Sage ACT! Pro 2011 Version 13.1.111.0, Hot Fix 6, 5 users.

I can't seem to get a complete task list with details to printout. The Task list report under File >Print >Reports >Activities (or Task list no different) for some reason is giving me only a 1 page random selection of current open todo's.

 

In the General Tab, I select All contacts and my user. Doesn't make a difference if I uncheck 'Exclude my record' or not.

in the Activity Tab, I select a date range spanning 30 days, my user. Doesn't make a difference if I narrow it to just to-do's or not, or uncheck 'include cleared' or not.

 

We just upgraded from 2000 to 2011.

I've tried opening and resaving the to-do. Doesn't add it to the report.

 

Has anyone else had an issue with this?


Accepted Solutions
Solution
Accepted by topic author suewhoserves
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Print Task or Activity List not including all open tasks

On the general tab select all users (general tab selects contacts) and on the activities tab select the specific user (selects the actual activities).

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

View solution in original post


All Replies
Solution
Accepted by topic author suewhoserves
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Print Task or Activity List not including all open tasks

On the general tab select all users (general tab selects contacts) and on the activities tab select the specific user (selects the actual activities).

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129
New Member
Posts: 25
Country: USA

Re: Print Task or Activity List not including all open tasks

Fantastic - I get it now! And that did the trick. I was only pulling tasks for contacts I had created.